Articify & Gozo Graphics

Welcome to Articify, a division of Gozo Graphics Limited. By using our services and purchasing our products, you agree to be bound by the following Terms and Conditions. These terms apply to all visitors, users, and customers of Gozo Graphics Limited. Please read them carefully before placing any orders. If you do not agree with any part of these terms, please refrain from using our services.

Company Information

Company Name: Gozo Graphics Limited
Registered Address: 51, Triq il-Knisja, Nadur, NDR 1239, Gozo, Malta
Official Email: info@gozographics.com
Contact number: +356 9933 6964 (Mobile & WhatsApp)
Company Registration Number: C102453 (Malta)
VAT Number: MT29404104

Scope of Services

Gozo Graphics Limited specializes in manufacturing and selling custom and off-the-shelf products including prints, neon lights, desk lamps, canvas prints, acrylic prints, garments (t-shirts, etc.), mugs, jigsaw puzzles, and other related items.

Orders

1. Order Process

• All orders must be placed through our website or authorized sales channels.
• Upon placing an order, you will receive an email confirmation summarizing the order details.
• Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

2. Custom Orders

• Custom orders require the submission of specific design files or details as per our guidelines.
• By submitting a custom design, you represent and warrant that you have the full rights to use the design and that it does not infringe on any third-party rights, including but not limited to copyrights, trademarks, and patents.
• You agree to indemnify and hold Gozo Graphics Limited harmless from any claims, damages, or expenses arising from any infringement or alleged infringement of third-party rights related to the custom designs you submit.

3. Order Changes and Cancellations

• Changes or cancellations to orders must be requested within 24 hours of placing the order. Custom orders cannot be changed or cancelled once production has begun.

Pricing and Payment

1. Pricing

• Prices for our products are listed on our website and are subject to change without notice.
• All prices include applicable taxes unless otherwise stated.

2. Payment Methods

• We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.
• Payment must be made in full before we process and ship your order.

Shipping and Delivery

1. Shipping Policy

• We offer various shipping options, which will be detailed at checkout.
• Shipping costs are calculated based on the destination, shipping method, and order size.

2. Delivery Times

• Delivery times vary depending on the product and shipping method chosen. Estimated delivery times will be provided at checkout.
• We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

3. International Shipping

• International orders may be subject to import duties and taxes, which are the responsibility of the customer.

Returns and Refunds

1. Return Policy

• We accept returns of standard products within 14 days of receipt. Custom products are non-refundable unless they are defective or incorrect due to our error.
• To initiate a return, contact our customer service team at customercare@gozographics.com for instructions.

2. Refunds

• Refunds will be processed within 14 days of receiving the returned item in its original condition.
• Refunds will be issued to the original payment method used for the purchase.

Warranty and Liability

1. Product Warranty

• Our products come with a standard warranty against manufacturing defects. The warranty period varies by product and will be specified on our website or product packaging.

2. Liability

• Gozo Graphics Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
• Our maximum liability for any product shall not exceed the purchase price of the product.

Intellectual Property

1. Ownership

• All content, including designs, trademarks, and product images on our website, are the intellectual property of Gozo Graphics Limited or its licensors.
• Unauthorized use of our intellectual property is strictly prohibited.

Privacy and Data Protection

1. Data Collection

• We collect and process personal data in accordance with our Privacy Policy, which is available on our website.
• When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2. Data Security

• We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

3. Data Protection Officer

• We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, please contact the DPO at customercare@gozographics.com.

4. Your Rights

• Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, or erase your personal data, restrict or object to its processing, and the right to data portability.
• To exercise any of these rights, please contact us at customercare@gozographics.com.

5. Data Retention

• We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Rights Over Your Data

• If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Third-Party Processing

• We may share your personal data with third parties only in accordance with our Privacy Policy and GDPR requirements.
• Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
• Visitor comments may be checked for spam either manually by us or automatically by third-party detection services. This helps us protect our website and users from malicious activity.

Use of Cookies and Third-Party Plugins

1. Cookies

• Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.
• If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
• You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

2. Third-Party Plugins

• Our website may use third-party plugins and services to provide additional functionality. These plugins may collect and process personal data in accordance with their own privacy policies.
• We are not responsible for the privacy practices or content of these third-party services. By using our website, you acknowledge and agree that Gozo Graphics Limited shall not be liable for any data breaches or issues arising from the use of third-party plugins.

Governing Law and Dispute Resolution

1. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of Malta.

2. Dispute Resolution

• Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Gozo, Malta.